Last updated: 6 February 2017
Your privacy and personal information when using our website is a priority for us. We may collect information, in the form of cookies, about the way you use this site in order for us to provide a better customer experience and service.
You can be sure your information is safe with us. We never pass on data such as your contact information to third parties or other businesses.
If you receive a marketing email from us but you’d rather not, you will always be able to unsubscribe from future communications sent to you by Private Wealth Mortgages.
Gathering your personal information
You might be asked for personal information such as an email address or phone number while using this website. The information collected allows us to contact you about services you have requested or may be interested in. Private Wealth Mortgages is the sole owner of the information collected on www.privatewealthmortgages.co.uk
Private Wealth Mortgages will not use or share your personal information without your consent, unless we have provided details in this cookie and privacy policy.
Your data together with that of other clients may be aggregated for the building of statistical and analytical tables. At no time will your data be individually identifiable in such tables.
Using the information we gather
Any information or data we collect while you look around this website may be used for the following reasons:
• To tailor the content and structure of our website and web pages to ensure you can view, read and utilise all the functions correctly on any computer or device
• So that we can inform you about any changes we make to the services we offer, our policies or pricing
• If you decide to use a Private Wealth Mortgages broker for your new mortgage or any protection products, we may use the information you provided via our website to compile details for your application
• To ensure we carry out our obligations to you after entering any contract between you and Private Wealth Mortgages
• So that you can engage with any of the interactive features on our site, when you want to
• We may contact you with helpful reminders when it’s time to review your mortgage rate or renew the terms of your loan
• You may hear from us occasionally by phone, email, SMS (text message) or post so that we can tell you about offers, products or services that may be of interest
If you would like to contact us to be removed from any marketing communications or database, you can write to us at:
Private Wealth Mortgages
Suite 3
Hillreed House
54 Queen Street
Horsham
RH13 5AD
You can also email us at info@privatewealthmortgages.co.uk or call one of the team on 01403 270006.
You have the right to request the information we hold about you and are entitled to make any changes to the data we keep on file. Contact us using the details above if you want to request this.
By law, we reserve the right to charge a fee of up to £10 to cover the cost of obtaining the information you request.
Storing your personal information and keeping it secure
We do not guarantee the security of any personal information we have collected about you or the visitors to our website. If you have sent us any information via the internet, Private Wealth Mortgages cannot be responsible for the loss or damage you or anyone else may suffer as a result. It is not possible to ensure information you submit online is 100% secure.
We make every effort to ensure the personal information we record and hold about you is secure at all times. We use trusted, secure computer systems and servers located in controlled, secure locations. We also operate security measures and procedures such as digital technology that prevents against theft of information or computer viruses.
Using cookies
Many websites collect pieces of information and text about a visitor’s behavior on the site and store this on a hard drive/disk. These are known as ‘cookies’ and include data on interests, pages viewed and preferences. These are also used to store information you have provided about yourself, such as contact details.
Private Wealth Mortgages uses cookies to store information you may have entered such as your name, address and phone number, so that we can contact you if required.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website examine and analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Informing you of changes to our privacy and cookie policies
Private Wealth Mortgages reserves the right to update this privacy and cookie policy, which we may do from time to time.
Each time a change is made, we will amend the ‘last updated’ date at the top of this page. Private Wealth Mortgages will request your ‘opt-in’ consent for any updates to the privacy and cookie policy that materially change or increase the sharing or use of your personal information, whenever those changes are not included in our statement.
If you refer a contact to Private Wealth Mortgages, we store this information in our system to enable us to contact your friend or family member. We may contact them to inform them of our services. We may also review this data to help us monitor or improve the success of our marketing activity.
If you have recommended Private Wealth Mortgages to someone you know who would rather not be contacted by one of our representatives, they can opt out of any communication using this information:
Private Wealth Mortgages
Suite 3
Hillreed House
54 Queen Street
Horsham
RH13 5AD
They can also email us at info@privatewealthmortgages.co.uk or call one of the team on 01403 270006.
